oneTRUgroup (1TRUgroup)

Designing outsourcing solutions whether it's for a call center operations, KPO, EOR, Back Office, Annotation, Content moderation, Graphics design or any Creative type of tasks, Technical related tasks or processes, VA staffing, etc... One TRU Group (1TRU group), makes sure it's truly suited to your business needs!

What business processes can be outsourced and handled by oneTRUgroup for you?

A.) Front Office Solutions: Any part of your business operations that requires constant end-customer-facing tasks is an essential part of your business whether its customer service, technical support via chat, email, or phone.

examples:

* Customer Service Call Center

* Phone Survey / Research

* Lead Generation

* Technical Support

* Sales

* Chat / Email Support

* Collections

* Any other customer-facing tasks

B.) Back Office Solutions: Although customer-facing tasks are essential to an efficient customer experience, tasks being done in the background is as important such as document processing, data entry, etc.

examples:

* Data Entry

* Document Processing

* Annotation

* Billing Back Office Support

* Credit Repair Back Office

* Insurance Back Office

* Recruitment

* Any other non-customer-facing tasks/roles.

C.) Knowledge Process Solutions: Some jobs/tasks require specific knowledge, skills, and experience that can’t easily be gained through simple training such as website design, article or copywriting, etc.

examples:

* Accounting

* Website Design /

* Social Media Management

* Social Media Marketing

* Photo Editing

* Video Editing / Production

* Software Development

* SEO

* Copywriting

* Article Writing

* Content Writing

* Any other KPO related tasks

D.) BPO Allied Support Services:

1. Seat Lease
2. Staff Lease
3. Virtual Office
4. Business Registration
5. EOR
6. HRIS & Payroll System

E.) Customized Outsourcing Solutions: Didn’t see what you were looking for? Contact us now and let’s discuss and customize a solution that truly suits your business requirements.